Main Concepts of the Service Lifecycle
Overview of the Service Lifecycle in ITIL Foundation What are some of the main concepts of the Service Lifecycle in the ITIL framework? The first one is what we called Service Strategy (SS) Governance...
View ArticleUnderstanding the Components and Phases of the ITIL Service Lifecycle
This post is from our ITIL 2011 Foundation online video training library. Video transcript: Understanding the Components and Phases of the ITIL Service Lifecycle Instructor: Mark Thomas. The key...
View Article
